Indigo Expat insurance – renewals 2024
First of all, conditions of your Indigo Expat insurance change on April 1st, 2024. This concerns the following insurance : Indigo Expat WeCare and OnePack. Thus, premiums as well as services or benefits are reviewed. Practically speaking, changes intervene:
- for existing clients: at renewal date (in 2024 or until March 2025),
- for new clients: for any policy with a start date from April 1st, 2024 (until March 2025).
Conditions will be available in the insurance certificate.
Indigo Expat insurance – technical parameters
In general, one considers that the following parameters do impact international expatriate health insurance:
- experience of the past year,
- technical results,
- medical inflation.
1. Experience of past year
The war in Ukraine had consequences for insurances. For example, it increases the inflation worldwide. The inflation has a direct consequence on your conditions.
2. Technical resultats
To sum up, technical results are good. This means for 1st Euro plans, as well as Top Up plans to CFE. Nevertheless, we have to consider medical inflation to follow the trend. Regarding Top Up plans to CFE, the CFE policy will hjave an impact on results because this entity will cover less in certain countries.
⇒ Changes at CFE on January, 1st 2024
3. Medical inflation
Based on WTW report, global medical inflation stands at +10,0% in 2023. That is to say that healthcare costs increase by an average of 10%. This explain why the Insurer needs more money to reimburse the same claims as the previous year.
WTW considers that medical inflation will be +9,90% in 2024.
Indigo Expat insurance – index
Given the results of our contacts, we take the risk od indexing premiums to the minimum required. But we keep in mind that insurance is all about probabilities and cycles. Also that medical inflation is projected at 10% in 2024. We are counting on you to contain claims and the loss ratio in 2024. Indeed, this will prevent us from having to apply a significant increase next year.
Please note that the premium of your policy takes into account the age of each member at renewal.
Assistance, PL & IA
Premiums for Assistance, Personal Liability and Individual Accident are unchanged.
ACME
ACME fees remain 24 Euro per year and per file.
Indigo Expat insurance – services
First of all, medical care is a business in many countries around the world. Therefore, the cost significantly vary from one practioner to another. And also can be negotiated. That’s why specific tools have been implemented, such as:
- Prior approval allows the medical team to check that pathology, treatment and estimated costs are in line with local practice.
- MSH International medical network includes practioners whose practices and prices allow optimal care. That is to say when tariff agreements have been implemented. Or agreements for direct settlement.
- Medical concierge: this service offers the opportunity to find medical alternatives. The Insurer’s medical unit exchanges with the member to find and propose alternatives. Example: instead of getting treated for a cancer in Thailand (approx. 250 000 US$), the Insurer offers the opportunity to fly to Europe and to get treated in a specialized center (approx. 30 to 50 000 €).
Indigo Expat – Cost containment
Local insurance: if you are locally insured, do not hesitate to use the local insurance first. Anything that is not reimbursed by Indigo Expat improves the technical results of the contract. In this case, send the reimbursment statement instead of the original invoice to MSH International. This practice is virtuous, and has a positive impact on premiums the following year.
Indigo Expat insurance – Medical check up
First, prevention is always preferable to disease. On one hand, for the insured and from a human point of view. On the other hand, for the contract and from a financial point of view (premiums). In the long run, and despite the cost of a health check, it will still be less expensive than hospitalization and treatment. And much better for the member!
If one considers the French social security, it is really necessary to start with health check between 40 and 50 years. Because it is from these ages that health concerns can begin (dental prostheses, vision care). But more consistently, it is also a period when cancers or other serious pathologies can be discovered. The earlier the diagnosis can be done, the most chance of recovery has the member, for certain pathologies. That’s why the “Health and wellbeing checks” benefit has been revised to better cover this expense!
Indigo Expat insurance – new online services
Through your online Area, you can now directly send messages to your claims administrators. Also, you can directly modify your bank details online.
Indigo Expat insurance – excluded countries
Morocco is now on the list of excluded countries for Indigo Expat plans. This results from the instructions transmitted by the ACPR.
Indeed, according to article 162 of the Moroccan insurance code, risks located in Morocco, people domiciled in the territory, as well as associated responsabilities, must be covered by insurance contracts taken out with insurance and reinsurance companies approved in Morocco. This obligation is in force, unless you obtain a specific agreement from the ACAPS. Currently, the subscription of insurance contracts outside this legal framework is not compliant, unless an exemption is granted by ACAPS.
Indigo Expat insurance & local regulation
Please note that subscribing to Indigo Expat insurance does not free you from local regulations. Indigo Expat insurance is not substitute for local mandatory insurances.